Can’t make it in during ordinary hours? Maybe our website doesn’t have quite the right item for you on view? Fear not, Jacobs offer a concierge level service to help you in just this situation. As a long established and trusted Berkshire jewellers, drop us a line or call us and one of our expert team will take your brief and suggest options based on your unique needs. A named and dedicated member of the team will email pictures of items that suit quickly and efficiently, working with you to refine the selection leading to us finding the best piece of jewellery or watch for you. You can depend on us to help quickly, courteously and helpfully.

You can book a video consultation with us by emailing us at . We use Zoom, Facebook messenger, and coming soon google meet through our online chat.

Many clients choose this way and ask us to deliver to them; others use this remote concierge service to hone their options to make their time in store that much more efficient. Whatever suits you! Contact us with your jewellery or watch concierge brief - we look forward to helping.

“Richard G: August 2016 said: 10/10 : I was not able to come into the store to make my purchase and had to do everything by phone and email, Sam was very helpful and sent me lots of photos to help me make my decisions."

Example of client design sheet:

Example of client design sheet