REPAIRS DURING COVID

JEWELLERY + WATCH REPAIRS DURING TIER 4 OR LOCKDOWN

For Jewellery repairs many are carried out in-house on-site so you can have peace of mind they are secure and looked after. 

We can accept limited repairs in store via a drop off, postal or courier delivery in a tier 1,2, 3 or 4 situation. 

In full lockdown, we will not be progressing any repairs so you may wish to hold on to them until we are open. Subscribe to our mailing list here for updates on opening. 

We can, subject to above, accept drop offs:
Jewellery: cleans, gemstone tightening, bracelet repairs, necklace repairs, valuations for insurance (pls read the valuations page first), scrap gold testing.

Watches: batteries, service

We cannot accept

Jewellery: ring resizing, any repairs that require us to measure you

Watches: straps

Repair Drop Off Form

Before dropping off or posting to us, please download this repair drop off form in word or PDF format for full instructions. 

Contact us for more information and indicative pricing and timescales.

 Jewellery repair

Indicative Jewellery Repair Prices

The below prices are indicative as we always need to see an item to be sure.  Our minimum charge is £35. We can provide quotes for you either while you wait, or a few days after depending on the work required.  We can match missing gemstones, replicate lost earrings and more!

Contact us for more information or to ask a question.

1. Ring clean, polish + checks 1 to 5mm band rings: clean, check + polish, re-rhodium included for white gold With a single gemstone tightening too    
Any yellow gold  £45  £60    
Any white gold  £60  £75    
Any yellow and white gold  £60  £75    
Platinum  £60  £75    
Estimate for wider/larger items        
         
2. Ring re-sizing down  1 to 5mm band rings: re-sizing down, includes clean, polish and re-rhodium for white gold       
1-4 sizes ONLY        
Yellow gold  £60      
White gold  £75      
Yellow and white gold  £75      
Platinum  £85      
Estimate for wider/larger items        
         
3. Ring re-sizing up  1 to 3 mm wide / up to 2mm deep   4 to 5mm wide / up to 2mm deep 
   1 to 2 sizes   3-5 sizes   1 to 2 sizes   3 to 5 sizes 
9ct yellow gold  £65  £85  £95  £115
18ct yellow gold  £80 £115  £125 £160
18ct white  £95  £130  £140  £175
18ct yellow and white gold  £95 £130  £140 £175
Platinum  £95  £130  £155  £190
Estimate for wider/larger items      
         
Ring Re-Tipping FIRST claw including finishing      
(For each claw thereafter £30 each)        
9ct yellow gold  £70      
9ct white  £85      
18ct yellow  £85      
18ct white gold  £95      
Platinum  £90      
Plus cost of setting if applicable        
         
Bracelet, necklace, chain soldering, inc. charms  first solder   2nd or 3rd solder each   4+ solders   
Silver  £35  £20  estimate   
9ct yellow gold  £45 £30  estimate   
18ct yellow gold  £50  £35  estimate   
18ct white gold  £60 £45  estimate   
Platinum  £65  £50  estimate   
         
4. Ring: Pips/ sizing bead in shank         
18ct yellow gold  £100      
18ct white gold  £115      
Platinum  £145      
         
Rivets e.g bangle        
9ct yellow or white gold  £85      
18ct yellow or white gold  £120      
         
Gemstone Setting        
Grain set small gemstones i.e. 0.01ct £15 per gemstone      
Channel set small gemstones  £20 per gemstone       
Claw setting round gemstones up to 0.25ct £45 per gemstone      
Square shaped gemstones up to 0.25ct  £60 per gemstone       
         
Bracelet, necklace, chains soldering a clasp bought from Jacobs        
Per clasp bought from Jacobs £30 + clasp RRP      
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