For Jewellery repairs many are carried out in-house on-site so you can have peace of mind they are secure and looked after.  Additionally, by having such control over our own workshop, repairs are performed as quickly and efficiently as possible. Certain repairs can be carried out same day with advance booking, our typical working time for most repairs is 10 to 15 working days. We can update you via phone, email or text message. For more complicated or specialist work, Jacobs has a long established and trusted off-site network of professionals we can call on. We would be pleased to advise and guide you , as well as provide estimates on request. We pride ourselves of clarity of information and reliability as well as presenting you with all the right information you need to decide what’s best.

An indicative price range is at the foot of this page but for information minimum charges are:

Silver/ restringing - from £35

9ct gold yellow gold - from £45

14ct/ 18ct yellow gold - from £50

9ct, 14ct or 18ct white gold - from £60

Platinum or palladium - from £65

In the last few years, we’ve noticed recycling older or unworn jewellery is becoming more and more popular. This is often for environmental, sentimental and economic reasons. Many people have a box full of rings, chains or jewellery that they have collected or inherited, often the wrong size, in need of repair or not to their particular taste.

We can melt down most examples of old jewellery and rework it into something new and unique, adding more precious metal if required and sometimes using your gemstones. We can of course source new ones. Using this technique we can create many items of jewellery, from rings and bangles to pendants and brooches all the while keeping an emotional connection to the past.

For selected repairs an Express Repair service is available (between 1 and 4 hours). This is subject to capacity and the specific repair required. We require sight of the actual jewellery in Jacobs Reading shop in order to best advise a price and time.

Contact us for more information and indicative pricing and timescales.

Repair drop off form...

We can accept certain types of repairs delivered to us (drop off, posted, via courier). If you'd like to use this option, please download this form in either word or PDF format for full instructions. 


Jewellery repair

Indicative Jewellery Repair Prices

The below prices are indicative as we always need to see an item to be sure.  Our minimum charge is £35. We can provide quotes for you either while you wait, or a few days after depending on the work required.  We can match missing gemstones, replicate lost earrings and more!

Contact us for more information or to ask a question.

1. Ring clean, polish + checks 1 to 5mm band rings: clean, check + polish, re-rhodium included for white gold With a single gemstone tightening too    
Any yellow gold  £45  £60    
Any white gold  £60  £75    
Any yellow and white gold  £60  £75    
Platinum  £60  £75    
Estimate for wider/larger items        
2. Ring re-sizing down  1 to 5mm band rings: re-sizing down, includes clean, polish and re-rhodium for white gold       
1-4 sizes ONLY        
Yellow gold  £60      
White gold  £75      
Yellow and white gold  £75      
Platinum  £85      
Estimate for wider/larger items        
3. Ring re-sizing up  1 to 3 mm wide / up to 2mm deep   4 to 5mm wide / up to 2mm deep 
   1 to 2 sizes   3-5 sizes   1 to 2 sizes   3 to 5 sizes 
9ct yellow gold  £65  £85  £95  £115
18ct yellow gold  £80 £115  £125 £160
18ct white  £95  £130  £140  £175
18ct yellow and white gold  £95 £130  £140 £175
Platinum  £95  £130  £155  £190
Estimate for wider/larger items      
Ring Re-Tipping FIRST claw including finishing      
(For each claw thereafter £30 each)        
9ct yellow gold  £70      
9ct white  £85      
18ct yellow  £85      
18ct white gold  £95      
Platinum  £90      
Plus cost of setting if applicable        
Bracelet, necklace, chain soldering, inc. charms  first solder   2nd or 3rd solder each   4+ solders   
Silver  £35  £20  estimate   
9ct yellow gold  £45 £30  estimate   
18ct yellow gold  £50  £35  estimate   
18ct white gold  £60 £45  estimate   
Platinum  £65  £50  estimate   
4. Ring: Pips/ sizing bead in shank         
18ct yellow gold  £100      
18ct white gold  £115      
Platinum  £145      
Rivets e.g bangle        
9ct yellow or white gold  £85      
18ct yellow or white gold  £120      
Gemstone Setting        
Grain set small gemstones i.e. 0.01ct £15 per gemstone      
Channel set small gemstones  £20 per gemstone       
Claw setting round gemstones up to 0.25ct £45 per gemstone      
Square shaped gemstones up to 0.25ct  £60 per gemstone       
Bracelet, necklace, chains soldering a clasp bought from Jacobs        
Per clasp bought from Jacobs £30 + clasp RRP      
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